Lab & Operations Associate, Eisai Innovation Center BioLabs

BioLabs EISAI · Cambridge, Massachusetts
Department BioLabs EISAI
Employment Type Full-Time
Minimum Experience Entry-level

BioInnovation Labs (BioLabs), established in 2009 and headquartered in Cambridge, MA, is the premier network of co-working spaces for life science startups. We are enabling innovation to make the world a better place through interaction with the smartest and most motivated people in the world. We are seeking a Lab & Operations Associate to contribute to the development and execution of our business plan and long-term growth strategy. Through a rapidly growing network of global locations (currently 11 in US and 2 in Europe), our collaborative lab space model is uniquely designed for scientific entrepreneurs to test, develop, grow, and commercialize their game-changing ideas. Each location supports entrepreneurial scientists with premium, fully equipped, and supported laboratory, and office spaces alongside unparalleled access to capital and industry partners.  




Reporting to the Director of Lab Operations, the Lab & Operations Associate at our Eisai Innovation Center BioLabs site, located in North Cambridge, MA, will assist in the routine operation of a shared office and laboratory space to provide full support to our resident companies. We are looking for a multi-talented individual to support shared equipment and space. You should be a highly capable, self-directed individual who employs a high level of autonomy in your work while being able to work collaboratively within a small team. This position provides an excellent opportunity to support promising startup companies in their most formative years while developing your own laboratory and business skills in a cutting-edge biotechnology facility. 



  • Greet and assist resident companies, vendors, and visitors in a friendly and professional manner  
  • Oversee BioLabs member onboarding and draft monthly billing (with oversight from Site Director) 
  • Maintain professional atmosphere in office, lab, and shared spaces including assisting BioLabs staff with enforcing facility guidelines  
  • Manage site databases, contact directories, and mailing lists 
  • Design, curate, and manage site newsletters, brochures, and site social media accounts 
  • Organize, plan, market, budget, and host internal/site-specific events, as well as regional/community-facing events and strategic programming initiatives, including events hosted by BioLabs’ sponsors  
  • Manage shipping/receiving, vendor and contract management and special projects as needed  
  • Assist in the maintenance and servicing of laboratory equipment including daily tasks to ensure instruments are working properly, schedule preventative maintenance, troubleshoot routine issues   
  • Develop standard operating procedures for the start-up and shutdown of shared equipment   
  • Manage liquid and solid waste pickups and proper storage of chemical and biohazard waste  
  • Act as the point person for training residents on scientific equipment and ensuring proper use   
  • Additional duties include keeping spaces clean and well stocked and acting as the primary responder for equipment alarms and laboratory or facility emergencies 
  • Work in collaboration with other BioLabs’ staff on special projects to achieve objectives and enhance organization, cleanliness and safety in the laboratories and overall facility 



  • Minimum of one (1) year experience in a laboratory environment, experience in equipment cleaning and maintenance, chemical and biological waste management 
  • Bachelor of Science Degree, preferably in biology/chemistry, genetics, or related life sciences discipline 
  • Familiarity with cellular, molecular, and microbiology techniques 
  • Outstanding organizational skills and ability to prioritize multiple tasks and/or projects, inventory management and ordering 
  • Customer service focused, with an excellent work ethic and an optimistic attitude 
  • Detail-oriented with specific attention to quality control and getting things right 
  • Personable and articulate, with strong written and verbal communication skills 
  • Desire to be part of a team-focused environment 
  • Proficient in all Microsoft Office applications 
  • Occasional early morning, evening and/or weekend hours may be a requirement 
  • Must be able to lift up to 50 pounds and be able to stand for multiple hours at a time 
  • Ability to travel to other BioLabs MA locations, as needed 


BioLabs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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  • Location
    Cambridge, Massachusetts
  • Department
    BioLabs EISAI
  • Employment Type
  • Minimum Experience